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PwC Luxembourg TechTalk


Ah, technology. To quote Steve Jobs, arguably the most famous disruptor of our time, "we have no idea how far it's going to go". Whether you're the savviest techy around or a complete tech-dummy or somewhere in between, join Carla Santos, a journalist eager to learn more about tech-related matters, and Christopher Rossa, who continuously seeks to demystify technology, during their monthly conversations with specialists from different industries, who share their knowledge on hot topics such as cybersecurity, cloud, and artificial intelligence.

Dec 16, 2024

In this episode of TechTalk, we explore citizen experience from two perspectives. Marion Massot, Senior UX Designer at PwC Luxembourg’s Experience Center, explains what citizen experience entails and why it’s essential for Luxembourg’s future. Meanwhile, Björn Rohles, Training Manager in User Experience at the Digital Learning Hub Luxembourg, reveals how UX training and a human-centred approach at the Digital Learning Hub are bridging the digital skills gap and empowering citizens. 

Together, they discuss the challenges, opportunities, and transformative potential of public services in the digital age.